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REFERENTIES

 

Adventure tourism. The new frontier. J. Swarbrooke, C.Beard, S.Leckie, G.Pomfret

Bed & Breakfast. SVGV Barneveld, PCT, Groenhorst College

Cases in hospitality marketing and management. R.C.Lewis

Decoding body language. URL: www.johnmole.com

Dimensions of the Hospitality Industry. P.Dittmer, G.Griggin

Eco-Trans. URL: www.eco-tip.org

EU Commission. URL : europa.eu.int

Green Audit Kit. English Tourist Board

Hospitality facilities, management and design. D.Stipanuk, H.Roffmann

Providing for disabled visitors. Advice for hotel and guesthouse proprietors on how to meet the needs of disabled visitors.

Quality service. The restaurant manager’s Bible. William Martin

Rural tourism. An introduction. R. Sharpley, J.Sharpley

Short paper for the definition of product group Tourist Accommodation. Italian Environment Protection Agency

Special interest tourism. Hruys, S.Wei

Success with farm-based tourist accommodation. A guide to meeting customer’s requirements. MAFF

The Green Light. English Tourist Board, Countryside Commission, Rural Development Commission

Tourist safety and security. Practical measures for destinations. OMT, WTC, BTC

Towards quality rural tourism. Summary. European Commission. Enterprise Directorate-General Tourism Unit

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