Section 5: Extra Facilities and Services Provided

Introduction

Depending on the interest of the clients (target group) the entrepreneur defines a set of services at the accommodation. The core activity - overnight stay - can be enriched byoffering meals (breakfast, lunch and dinner- see Section 9.Preparing and serving meals) as well as providing such services as laundry, renting equipments or bikes, organizing celebrationsand banquets, hosting business meetings and training sessions, etc. Extra facilities such as a parking place, a sauna, or even a covered swimming pool will distinguish you from the competitors. By offering additional services (babysitting, disabled people care) you can attract special target groups - families with kids, tourists travelling with pets, disabled people, etc.

This section covers facilities and services that are optional, or extra. They optimize and complete your accommodation business ensuring that your guests feel more comfortable during their stay at your accommodation.

After reading this section, you will know:

• How a parking area can be arranged
• For which target groups laundry service is essential and how it can be organized
• Why safe deposit areas at accommodations are important
• How to equip the sauna and make it attractive to clients
• What the safety and hygiene requirements for a swimming pool are
• Which facilities and services are needed during training sessions/meetings
• How to organize some outdoor leisure activities for your
• How to adjust accommodation facilities to the needs of disabled people
• How to organize babysitting
• Main aspects to consider when allowing pets in the accommodation

Section 5: Extra Facilities and Services Provided

5.1. Parking