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The outfit of rooms for families with children should include a number of specific items that are not required in a standard guest room.
It is preferable that a family room be located on the ground floor, so that the children or parents with babies do not have to climb the stairs disturbing the other guests with noise. Extra-safety measures shall be applied in such rooms – safe plugs, high banisters on the balcony, no candles, etc (see 7.3.Guest safety measures). A good sound insulation is important, since with thin walls and doors the noise disturbance can be mutual for the children and your other guests – from clients walking in the corridor when a child is about to fall asleep and from crying children in the middle of the night.
It is likely that a family will need some extra furniture such as an extra-bed (or a zed-bed or a cot) and a high chair. These can be kept at the reception and provided in the room when a family checks in. The bed for a child should be placed in such a way as to protect its peace – to keep it out of sight of night-time reading lamps and undisturbed by parents’ sitting and chatting in the evening. Also, the availability of cooking devices, washing facilities and a fridge is preferable for private family use. If your accommodation does not have self-service equipment, for families at least, tea and meal service shall be out of hours.
You might also consider some additional children-oriented services such as more dishes acceptable for children on the menu, a small outdoor playground, babysitting service, etc.
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3.4.2. Furniture and Equipment in a Standard Room | 3.4.4. Less Common Arrangement of Guest Space |
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